Multichannel customer support is arguably essential for modern businesses. If you engage with your customer base across social media sites, you must be ready to act. If you can meet your users where they like to ‘hang out’ online, you will be more effective and able to resolve their issues. Implementing Crisp on your site is one of the best ways you can offer multichannel support to your users.

In this post, we’ll look at implementing Crisp into your business through WordPress. We’ll cover e-commerce integration, customizing the chat window, and more.

A Quick Overview of Crisp

We don’t have to spend too long talking about what Crisp is – we give it a full review elsewhere on the blog. However, in a nutshell, the app lets you deliver multichannel support using a centralized inbox. This lets you collate all of your conversations in one place.

You have much more on offer, though:

• One of the core features

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