WordPress users have always wanted the most out of the platform. Adding chatbots to a website is one of the easiest ways to make it more engaging and helpful. And nowadays, creating, training, and rolling out a chatbot is easier than ever. We’ve sifted through the best WordPress chatbots for your websites, comparing their features and costs.
First, let’s look into the different types of chatbots so you can choose exactly what you need. Some chatbots use older technologies that aren’t as easy to use.
Types of WordPress Chatbots
Chatbots have transcended their initial role as basic support automation tools, becoming integral to customer engagement strategies. Because they provide intelligent responses, chatbots have changed how companies engage their visitors. Here is how these tools break down into separate categories:
1. Live Chatbots: They greet visitors, determine intent, and direct them to the right human agent. This is helpful when a human support organization wants to save time by having a live chat chatbot route customers to the correct department. It’s more intuitive than a customer self-select (hit “1” to talk to Billing) option and can try to determine urgency level, customer intent, and the correct department.
8 Best WordPress Chatbots for your Website in 2023 Keep Reading »
#Blogging #WordPress #BloggingTips #BlogChat